Terms and Conditions - Cluevest

Terms and conditions

  1. Our all products & service have a money-back guarantee until 12/31/2020 due to a launch of our number of products & services. This is to build the customer trust and let customers to experience our brand. Money-back guarantee means if our product/service does not deliver the value what it is in product/service description.
  2. We do not take any responsibility for the end results by using our services. Our specialists are very talented in what they do. Markets are very uncertain, driven and affected by so many factors. Our business support team do its best to create value in companies and for owners. Businesses lead by so many factors and more especially by company culture and employees. Our specialists do their best job as they can. We do not take any responsibility with end results. We work with a big amount of data and information, and It can come any mistakes in our reports. We do our best, but we are also humans. With any mistakes or errors in our reports, we do not take any responsibility. This same applies even to our consultancy and competence development’s services.
  3. We are competent people with passion to create value for our customers. Our work requires to read and research too much information, and we work with a big amount of data to make our conclusions and then write our reports. These all work requires hard work and time. We do our best to deliver all our reports within one or two weeks. Our reports are customized to our customers’ desires. In addition, some reports may need more hard work and time due to nature of business and our customer’s desires. It can come work burden, seasonal effects or other human factors like sickness or other factors, which are not in our control. Due to these different circumstances, our reports can delay more than one week. We prefer quality work, and we are not in a hurry. We send always information about delivery with confirmation emails. Our all customers have the right to cancel the order within five hours after they get confirmation email. We reserve the right of communication and change even after confirmation email.
  4. We are neutral in our analysis reports and give a rational and clear picture as possible for businesses and even in all our other reports. Our all specialists have a deep interest in investments, and it might be possible that they have investments in these companies. But we have internal policy that not be a buyer or seller in those reports which we deliver.
  5. All information on our website, pictures, text, styles are copyright material of Cluevest, LLC. With an illegal use of our material and copyrights, we reserve the right to sue and require heavy fine. Our reports’ layout and styles are copyrights of Cluevest, LLC. These will not be copied and used in your own reports or in any other purpose. Reports will be used only as an information to the target audience. All materials in our products are copyrights of Cluevest, LLC. This material should not be distributed on social media or through other channels to the public. All copyrights and analysis tools which are created within our company by our employees or external consultants are copyrights of Cluevest, LLC. All information and pictures from our training and workshops are also copyrights of Cluevest, LLC. We even take pictures and videos of participants, and we use these pictures and films to improve our services and even use them in our marketing. We reserve the right to take pictures, films with our training and workshops. To make pictures or films of our slides on our events, trainings and workshops is not allowed.
  6. We follow privacy protection law & GDPR. We do not distribute our client’s information to external parties. We even do not share our customers’ secret information about their business to external parties or with media. We have a right to contact our customers to send them invitations, marketing material or other useful information for to help our customers with their growth. We use this information in our other businesses for to offer better services and products to our customers. Cluevest, LLC owns brands Legerwise and Starnox. Legerwise offers accounting services, and Starnox offers services related to digital marketing and Content creations.
  7. We accept cash and invoice methods for to make convenient for our customers. Invoice method is only available in those countries where we have our own offices. All invoices should be paid within the stated time period which is two weeks. We reserve the right to charge interest and other charges with payment delays. These charges vary in each market where we operate and are calculated based on our cost of capital and other administration cost. In our major markets (USA& Sweden), we follow credit laws and Swedish credit law respectively. We charge the penalties as per the stated laws in each market. We are result driven consultant company, and our contracts differ in industries and among the customers related to compensation and bonuses. We apply fix rate charges + compensation based on results, which include profit sharing based on percentage of sales, profitability, growth, effectiveness of business operation and other financial ratios. We do not take any responsibility with any losses. All our services and products are separate entities. We reserve the right for to increase the price due to increased cost or due to any other economic measures.
  8. Installment plans are available only for Business training programs for to make them affordable for each business and private individual to help them to invest on their personal and professional development. Our installment plans help our customers to pay as they are getting higher performance from themselves by equipping with the right tools & skills. Installment plans’ prices remain same throughout the installment plan unless customers do not change their plans to any other plan. New interest rates apply whenever any customers change their installment plan. Prices and interest rates are subject to change due to market forces. And new prices are applicable for all newer customers. With delay in any payment, 19% interest rate is charged to cover the credit cost. Any bad reputation and poor discipline to make payments timely disqualify customers to access our & our associated brands products & services.
  9. In business consultancy packages, we do not take any responsibility to create desired results & growth. We do our best to add maximum value with our skills and professional expertise, and we are absolutely passionate about. The business/individual performance can be affected by so many natural and unnatural factors, which are sometimes difficult to identify, control and to get the desired results in any given situation. In addition, every individual/business is unique and has different challenges that need to be addressed by our professional expertise. For delay in payments, we charge 19% interest rate to cover our cost. Results based compensation related to gross profits will be paid quarterly while growth-related compensation will be settled annually. Growth-related payment can be settled in terms of cash or also in terms of ownership of stocks for listed companies and percentage ownership of company/business for unlisted companies. Results based compensation only applies to business packages.
  10. We use many suppliers of information, research and financial data. We even have suppliers of research for different sectors and branches, which contribute with analysis and research. We have long-term contracts with them, and we have ongoing costs for these services. These all tools improve the quality of our work in our reports. We may need any external supplier for any specific analysis report with which we do not have any existing contract. It can increase our cost for any specific analysis reports. With any eventual need for any additional external service, we reserve the right to increase the price after an order has been taken place, but we will always communicate with our customers and will do only after their acceptance.
  11. We use our customers as a reference and in our marketing for our business interest. We reserve the right to use our customers in our marketing. We usually even request video comments for to improve our marketing on different digital channels. You as a customer have a right to not be part in our marketing and say no but in this case, you will inform us beforehand.
  12. We reserve the right to cancel any order for any specific service and even can close the order for some services for a time being due to workload or any other factors.
  13. Our all services are global. We write reports for all markets and businesses. Our reports about property investment analysis are only available for those countries in which we have our own offices. It is due to the requirement of closer understanding of the location. Read more about us and about our offices in section “About us” and in “Contact us” page. We offer our reports in English and Swedish language.
  14. We ship printed books by a standard shipping method. We do our best to ship the books at our earlier convenience to give the best service to our customers. We have very less control on the delivery day by this method. The days of standard shipping vary based on the market and your geographical locations. It takes 4-7 days for US market and 3-4 days for Sweden’s market, 7-10 days for EU’s market, 15-25 days for international shipping. If you need books on an urgent basis, you can always contact to our customer services to change your shipping method to an express method. In some cases, some books can be in limited stock, and we will be unable to ship them instantly. In that case, we will inform you, and then you can make your rational choices.
  15. Customers need to inform us at least 72 hours before in case of any emergency that they will be unable to attend a Business training program. Customer’s tickets are valid, and they can attend business training at any later date within two years. We also hold the right to do not let any customer/s attend business training program and will postpone for any later convenient date. This can happen due to a number of reasons, which include sickness, health risk, and other factors, which are not in our control.
  16. While you book a speaker, we hold the right to charge you for these services. Although if your event date and schedule will be changed due to any reason, then you need to inform us at least 96 hours before to avoid the full invoice charges.