Terms of service:
1: Cluevest owns and operates multiple brands and web domains. Each brand and domain have its own terms of services. This term of services only applies to Cluevest.com services.
2: Cluevest.com products like business publications, books, business training programs, on demand video products like webinar, conference, etc. do not have any return or refund policy. Please buy these products wisely, and we try to give you detailed information about these products through their description pages. You can always reach out to support team if you have more questions before to make a purchase. Returns and refunds are not available due to the nature of these digital products as the value is extracted once they are consumed or bought.
3: Cluevest.com business services can be canceled within the 48 hours after the contract/agreement has taken place and there will be no charges/penalty for this. This applies only if we have not started with the service and still has not allocated our resources. This includes strategy sessions, business reports, operations consulting sessions, operation's management projects, value partnerships agreements. The paid amount will be returned to you after deducting the administrative cost of 6.5%.
4: Cluevest products in events like conference tickets, webinar tickets, seminar tickets can be cancelled/returned within 48 hours after the purchase. Your paid amount will be returned after deducting the administrative cost of 6.5%. If you cannot attend due to any reason after 48 hours of purchase, then you need to inform us at least 72 hours before the event(conference/seminar/webinar) start time. If you inform us before 72 hours of the start of the event, you can attend the same event/similar event at the next available date.
5: We reserve the rights to do not let any customer/s attend business training program/event/summit. This can happen due to a number of reasons, which include sickness, health risk, other risks, other factors, which are not in our control. Returns/refunds are not available for tickets in these situations, but you can attend your program/event/summit at the next available date. If same program/event/summit is not available at the next date, you can attend any similar event/program/summit for to get value from your purchase.
6: We do not take any responsibility for the end results by using our services. Our specialists are very talented in what they do. Markets are very uncertain, driven and are affected by so many factors. Our business support team do its best to create value in companies and for owners. Businesses led by so many factors and more especially by company culture and employees. Our specialists do their best job as they can. We do not take any responsibility for the end results. We work with a big amount of data and information, and it can come any mistakes in our reports. We do our best, but we are also humans. With any mistakes or errors in our report, we do not take any responsibility. This same applies even to our business & professional consultancy services.
7: We are competent people with passion to create value for our customers. Our work requires to read and research too much information, and we work with a big amount of data to make our conclusions and then write our reports. These all work requires hard work and time. We do our best to deliver all our reports within two or three weeks. Our reports are customized to our customers' desires. In addition, some reports may need more hard work and time due to the nature of business and our customers desires. It can come work burden, seasonal effects or other human factors like sickness or other factors, which are not in our control. Due to these different circumstances, our reports can delay more than two weeks. We prefer quality work, and we are not in a hurry. We always keep our customers well informed by having a good communication.
8: We are neutral and objective in our business reports and other professional services. The main goal of our services is to give value to our customers and help them with their long-term financial and personal goals. We can have many customers in the same industry; they can be competitors to each other but for us, they are customers, and we treat all of them equally and give all of our key insights to all customers. We strictly do not share any customer's business information with their competitors or not with any other third party.
9: All information on our websites, pictures, text, styles are copyright material of Cluevest, LLC. With an illegal use of our material and copyrights, brand, we reserve the right to sue and require heavy penalties. Our reports' layout and styles are copyrights of Cluevest, LLC. These will not be copied and used in your own reports or in any other purpose. Reports will be used only as an information for the target audience. All materials in our reports are copyrights of Cluevest, LLC. This material should not be distributed on social media or through other channels to the public. All copyrights, assets and analysis tools which are created within our company by our employees or external consultants are copyrights of Cluevest, LLC. All information and pictures from our training and workshops also copyrights of Cluevest, LLC. We even take pictures and videos of participants, and we use these pictures and films to improve our services and even use them in our marketing. We reserve the right to take pictures, films with our training and workshops. It is not allowed to make pictures or films of our slides on our events, trainings and workshops.
10: We follow data protection and privacy laws such as California consumer privacy act & GDPR and also comply with other data privacy rules and regulations in our markets. We do not distribute/sell our clients' information to external parties. We even do not share our customers' secret information about their business to external parties or with the media.
11: Cluevest owns and operates multiple brands and domains, and we keep each brand/domain data separate from others. But still, we can send you marketing information and promotional material of the related products for example within business products that can help our customers to succeed with their business and financial goals.
12: We accept cash and invoice methods for to make convenient for our customers. Invoice method is only available in those countries where we have our own offices. All invoices should be paid within the stated time periods which is usually two weeks, if other than this is not mentioned on the invoice. We reserve the right to charge interest and other charges with payment delays. Late-payment charges are 29% interest rate. We are a result driven consulting company, and our contracts differ in industries and among the customers related to compensation and bonuses. We apply fix rate charges + compensation, based on results, which include profit sharing based on percentage of sales, profitability, growth, effectiveness of business operation and other financial ratios. We do not take any responsibility for any losses. All our products & services are separate entities. We reserve the right for to increase the price due to increased cost or due to any other economic measures.
13: We offer payments plan on some of our products & services for to make them easily accessible to our customers and help them to grow by investing on powerful tools that will empower them. Payment plans' prices remain the same for customers on which price they buy our any product/service, which offer payment plans. Prices are subject to change due to market forces and new prices only apply to new customers. We have higher administration and capital cost to offer these payment plans, and this cost is added in the payment plans prices. Customers are obliged to make their payments on the time to avoid any late-payment charges. Late-payment charges are 29% of the amount which we charge to cover extra administration cost. Additionally, we take necessary steps to recover our capital, and these include blacklisting the customers; lawsuits; Credit collection companies, etc. These all additional steps' cost is also charged from the customers. This term of the payment plan applies only to the payment plans that are offered by the Cluevest and not by any other lender provider. If payment plans/pay later service is offered by any other service provider than Cluevest itself, then their terms are applied.
14: In business consultancy plans, we do not take any responsibility to create desired results & growth. We do our best to add maximum value with our skills and professional expertise, and we are absolutely passionate about this. The business/individual performance can be affected by so many natural and unnatural factors, which are sometimes difficult to identify, control and to get the desired results in any given situation. In addition, every individual/business is unique and has different challenges that need to be addressed by our professional expertise.
15: For delay in payments, we charge 29% interest rate to cover our cost. Results based compensation related to gross profits/revenue will be paid quarterly while growth-related compensation will be paid annually. Growth-related payment can be settled in terms of cash or also in terms of ownership of stocks for listed companies and percentage ownership of company/business for unlisted companies. Value partnerships’ revenue percentages are paid on a monthly basis with 60 days delay period if else is not applied/agreed in a contract. Value partnership equity percentages are settled as per the agreements/contracts with our customers.
16: We use many suppliers of information, research and financial data. We even have suppliers of research for different sectors and branches, which contribute with analysis and research. We have long-term contracts with them, and we have ongoing costs for these services. These all tools improve the quality of our work in our reports/projects. We may need any external supplier for any specific business report/project with which we do not have any existing contract. It can increase our cost for any specific business report/project. With any eventual need for any additional external service, we reserve the right to increase the price after an order has been taken place, but we will always communicate with our customers first, and we will do only after their acceptance, or we will not proceed further.
17: We use our customers as a reference and in our marketing for our business interest. We reserve the right to use our customers in our marketing. We usually even request video comments for to improve our marketing on different digital channels. You as a customer have a right, not to participate in our marketing material, in that case you are encouraged to communicate this to us.
18: We reserve the right to cancel any order for any product/service and even can close the sale/order for some products/services for a time being due to workload or due to any other factors.
19: Our all services are global. We write reports for all markets and businesses. We also provide our business consulting services and other professional services across the globe.
20: Our books and publications are only available as digital products and are provided in a pdf format. Some books are also available as a printed edition through other retailers and distributors. If you buy any product through other retailers, then their terms and conditions are applied than ours.
21: We are a profit purpose organization, and our all transactions are profit purpose oriented. We do not work/promote any religious group, political party or any other agenda and are very objective. We also reserve the right, not to work and cancel the contract for our any customer who is actively involved/comment about any religion, political association or any other agenda that disrespects the humanity or any social group. This also applies to our all brands, domains and across the whole eco system of our investments and businesses.
22: We are a socially responsible organization, and we make an impact with our actions. We do not work for any customer who is facing any serious criminal charges or is harming the society and planet. We also reserve the right to cancel the contract of any existing customer if the management or entity itself is involved in any serious crimes or is not in a compliance with rules and regulations. This also applies to our all brands, domains and across the whole eco system of our investments and businesses.
23: Except of these general terms of service, each individual contract with our customers follows its own clauses and conditions and if anything, else is mentioned in your contract, then that term/clause will also apply as an add-on and will replace any clause of these general terms of service clauses.
Cluevest: Create a value for our customers in terms of higher revenue, growth, return on investment by equipping and positioning them for tomorrow’s world.